FAQ
Frequently asked questions
When will my order arrive?
-We are thrilled that you are eager to receive your order! Once your items have shipped, you will receive an email confirmation with the tracking information.
Delivery to the lower 48 states in the United States will generally take 4-6 weeks
Please click here and we'll tell you how to check the status of your shipment and how we process your order.
If screws are missing in the package, can you send them to me?
-Pls contact us:Services@huokst.com
You just need to tell us your order ID and which screws are missing, and we will send you this accessory for free. Small parcels ship much faster than large shipments, and you will receive the accessories quickly.
Do you want other sizes or customization?
-With our online design services, you'll just need to share some photos and dimensions we'll walk you through the rest! Click here to start a design project or learn more.
Refund or Return.
- Your order (except customized products) will be fully refunded if it is canceled within 3 days of purchase. Click here to learn more.
Other Questions?
-Pls contact us by the email:
Services@huokst.com
HUOKST@outlook.com
we’ll get in touch within 12 hours.